Online Coaching Terms of Agreement

TERMS OF ENROLMENT

(“Agreement”)

Thank you for choosing our online coaching program. These terms and conditions outline the rules and regulations for using our coaching services, which are delivered via a mobile application. 

JAY CAMILL LTD strives to provide the greatest possible experience for all our clients, and the following agreement outlines some parameters and terms of the program. To fully experience and gain the most from the coaching by using our services, you agree to comply with and be bound by these terms and conditions. Please read them carefully before accessing our services.

Throughout this contract the terms “we”, “us” and “our” refer to JAY CAMILL LTD.

 

SECTION 1. PROGRAM GUIDELINES, PAYMENT TERMS

You hereby grant JAY CAMILL LTD the authority to collect the program cost as discussed during our call or via email or another form of communication using one of the following methods:

1a) “Agreed upon” up-front payment for commencement of services.

1b) Successive monthly payments every 4 weeks, with the first payment being due on the date of enrolment in the program and all subsequent payments being due 28 days after the first day of the program commencement. 

Payments are due in full on the due date. If payments fail, clients must remedy this situation as soon as possible. Please get in touch with a JAY CAMILL LTD team member as quickly as possible.

For all credit and debit card payments: You hereby consent to have these charges automatically charged to your credit or debit card on the due date. 

JAY CAMILL LTD Is authorised to collect payment due (in full) by collecting on any/ all credit or debit cards that the JAY CAMILL LTD client provides. You may determine which payment method is preferred, and the client is responsible for informing JAY CAMILL LTD. You will be enrolled in our payment system through a third-party service provider by agreeing to receive our paid-for Services, including our coaching services. We use Stripe, a widely used payment system worldwide, to process your payments.

Coaching Duration: Upon enrolling on the program, you will receive an initial 16 weeks of coaching in addition to the instruction in the program. After that, the services will resume every month (4-week cycle) for however long you see the value.

Promotional Material: By accepting the terms of this Agreement and affirmatively seeking the benefits of coaching Services offered by JAY CAMILL LTD, you affirmatively agree and acknowledge that JAY CAMILL LTD may showcase any testimonial(s) describing or otherwise referencing, either directly or indirectly, your experience participating in such coaching service(s), including any specific results experienced by you throughout such participation.

 

SECTION 2. PARTICIPATION TERMS 

Either party may terminate these terms if there has been a material breach of these terms subject to following the dispute resolution procedure.

2a) Participation

We are committed to providing all programme participants with a life-changing experience. Thus, JAY CAMILL LTD may cancel your participation in any of its programs if believed you are not a good fit for us.

2b) Eligibility

To use our online coaching program, you must be 18 years or older. Using our services, you represent and warrant that you are at least 18.

2c) Registration

You agree to provide accurate and complete information during the registration process. You are solely responsible for maintaining the confidentiality of your account information, including your username and password.

 

2d) Personal Information

We collect personal information from you as part of our coaching program. We use this information to provide personalised coaching and improve our services. Without your consent, we will never sell or share your personal information with third parties.

2e) Intellectual Property

All content and materials provided as part of our online coaching program, including our mobile application, are our company’s or our licensors’ property. You may not use, reproduce, or distribute any of this content or materials without our prior written consent.

2f) Not Medical Advice

Our online coaching program is not intended to provide medical advice or treatment. You should consult with your healthcare provider before starting any fitness or nutrition program, especially if you have a pre-existing medical condition or are taking any medications. The information provided in our program is for general informational purposes only and should not be relied upon as a substitute for professional medical advice, diagnosis, or treatment. Our coaching program does not create a doctor-patient relationship. If you have any concerns or questions about your health, you should always seek the advice of a qualified healthcare professional.

 

You are responsible for interacting with us and utilising our meal and workout plans. Any usage of our services is entirely at your own peril.

If you encounter symptoms such as lightheadedness, vertigo, difficulty breathing, pain, or any other medical concerns during exercise, immediately discontinue and seek medical help. Engaging in physical activity entails inherent hazards, and you assume all risks associated with any exercise.

You must disclose all allergies, intolerances, injuries, illnesses, and ailments in the intake questionnaire. Ensure you thoroughly examine your meal plan for any ingredients you may be allergic or intolerant to. Limiting calorie intake could result in anxiety, eating disorders, depression, fatigue, and other physical and psychological health problems. If you encounter any of these symptoms, seek assistance right away.

When doing any activities, always ensure you have enough room. Ensure there is nothing in your surroundings that might cause harm or impede movement. If you opt to utilise any fitness equipment, you do so at your own risk.

2g) Cancellation Terms

JAY CAMILL LTD requires 28 days’ notice for cancellation after the initial 16 weeks commitment.

 

SECTION 3. PROGRAM CONTENT

Description of Services: Our online coaching program provides users with personalised fitness and nutrition coaching. The program is delivered via our mobile application, providing users access to fitness and nutrition plans, coaching resources, and communication with a personal coach.

All materials, procedures, policies, standards, manuals, eating aids, and other similar tools that have been or will be made available by JAY CAMILL LTD or its designated facilitators, or any other source, oral or written, are intended for individual use or in conjunction with this program.

The information provided in the program material is solely intended for educational purposes. The degree of success achieved with this program is highly dependent on your willingness to follow the actions recommended by JAY CAMILL LTD, as they pertain to the program’s content.

Part of the program: Access to an online coaching app and ongoing support from the JAY CAMILL LTD team. 

 

SECTION 4. TERMS OF SALE

In order for us to provide our coaching services to you, we may require certain information from you regarding your body and well-being, such as your height, weight, body statistics, workouts, mood, meals, nutrition, and general well-being. We will reach out to you to request this information. If you fail to provide us with this information within a reasonable amount of time or provide us with incomplete or inaccurate information. In that case, we may terminate the contract or charge you a reasonable fee to compensate us for any additional work required. If you do not provide us with the necessary information within a reasonable amount of time, we will not be responsible for any delays or failure to provide any part of our services.

• You hereby agree that the program sales are non-refundable as the package is bespoke.

• You agree to make all payments on time and in full (outlined in section 1).

• You agree that you have fully consented to any payment to JAY CAMILL LTD, that any/all payments are valid, and that you have consented to the purchase of the program as outlined in section 1.

• You agree to not initiate any disputes or claims through your credit card company, bank, lending institution or any other payment provider since you have fully consented to all charges outlined in section 1. Thus, you agree that you may not dispute any payments made to JAY CAMILL LTD for the program.

 

SECTION 5. INTELLECTUAL PROPERTY

All content and materials provided as part of JAY CAMILL LTD online coaching program, including our mobile application, are the property of our company or our licensors. You may not use, reproduce, or distribute any of this content or materials without our prior written consent.

 

SECTION 6. DISCLAIMER OF WARRANTIES

JAY CAMILL LTD online coaching program is provided “as is” and without warranties of any kind, whether express or implied. We do not guarantee that our services will meet your expectations or requirements or that they will be uninterrupted, timely, secure, or error-free.

 

SECTION 7. LIMITED OF LIABILITY

We will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our online coaching program, even if we have been advised of the possibility of such damages.

 

SECTION 8. GOVERNING LAW

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom, without giving effect to any principles of conflicts of law.

 

SECTION 9. CHANGES TO TERMS AND CONDITIONS

We reserve the right to change these terms and conditions at any time. Your continued use of our services after any such changes indicates your acceptance of the updated terms and conditions.

 

SECTION 10. CONTACT US

If you have any questions about these terms and conditions, please contact us at info@jessicacamilla.com